Biography
Jerin is a results-driven Salesforce Administrator and Business Analyst with experience in Salesforce administration, CRM optimization, workflow automation, and business process improvement. He has experience working with organizations such as Morningstar, with hands-on expertise in configuring and customizing Salesforce solutions to support Sales, Marketing, and Customer Service operations.
Jerin holds six Salesforce certifications, including Salesforce Certified AI Associate and Salesforce Certified Business Analyst. He is skilled in gathering business requirements, conducting gap analysis, and translating complex business processes into scalable Salesforce solutions spanning integrations, data management, reporting, and automation. Recognized for strong analytical, communication, and problem-solving abilities, he collaborates with cross-functional teams and is passionate about continuous learning and delivering user-focused solutions that drive measurable business value.
Jerin strongly believes in community development and actively volunteers in community initiatives and various activities associated with the Canadian Armed Forces, demonstrating leadership, teamwork, and a commitment to service beyond the workplace.